FAQ

We will respond patiently and meticulously to any advice and feedback from our customers.

  • [Q:] How long can I receive your reply after I send my inquiry?
    [A:]

    We will reply you within 12 hours on workday.

  • [Q:] Are you a manufacturer or a trade company?
    [A:]

    We have two processing factory, and our own international trade department. We produce and sell by ourselves.

  • [Q:] What products can you provide?
    [A:]

    We mainly provide fasteners for carbon steel, alloy steel and stainless steel.

  • [Q:] What are the application fields of your products?
    [A:]

    Our products cover almost the entire applicable fields of equipment manufacturing and machinery manufacturing industries, such as petroleum and petrochemicals, bridges, solar energy, train railways, construction machinery, mining machinery, forklifts, agricultural machinery, ships, construction, power accessories, electrical and mechanical , Hardware tools, etc.

  • [Q:] Can you provide custom products?
    [A:]

    Yes, we can make custom products. We can develop and manufacture products according to customer’s drawing or sample.

  • [Q:] Do you produce standard parts?
    [A:]

    Yes, we mainly produce standard parts. The production standards mainly include Chinese Standard (GB), American Standard (ANSI), German Standard (DIN), British Standard (BS), Australian Standard (AS), International Standard (ISO), etc.

  • [Q:] How’s your production capacity?
    [A:]

    We produce more than 6000 tons bolts, and more than 10,000 tons stud bolts.

  • [Q:] How does your company guarantee product quality?
    [A:]

    First of all, we conduct inspections in every production procedure. For the final product, we will do inspection according to customer requirements and ISO9001 standards; Then, we have advanced and complete testing equipment in the industry: 100 ton and 60 ton tensile machines, impact testing machines, metallographic spectrometers, flaw detectors, hardness testers, torque machines, etc. The above equipment can completely ensure that the finished products are provided to the customers with high precision, and at the same time, it can meet the customer's comprehensive inspection requirements for the material.

  • [Q:] What’s your delivery method?
    [A:]

    We commonly use sea transportation, because we are in Ningbo, only 20 kilometers away from Ningbo Port, the sea transportation is convenient. Of course, if your products are urgent, we can use air transportation. Ningbo Airport and Shanghai International Airport is very close to us.

  • [Q:] What’s your payment method?
    [A:]

    We will confirm the payment with you when quoting, like FOB, CIF, CNF or others. In batch production, we accept 30% deposit, balance against the copy of B/L. T/T is the main payment, and L/C is acceptable as well.

  • [Q:] How many employees do you have?
    [A:]

    We have over 100 employees, including 10 technicians and 2 engineers.